Hello!!
I will be back in three days. I just need some time to finish all your orders.
No worries! I am here, if you have any question about your order, or future order, just contact me. I will answer you normally!
Thank you very much.

Send much love.
Tere

NOTE THAT:
- Cause the Covid-19 your order may suffer delays in delivery. We are online to follow your order and answer all the questions you may have.

- AUSTRALIA: The postal service has not yet opened the borders with Australia. We are doing our best to ship your order as soon as possible.

ANY DOUBTS AND QUESTION YOU MAY HAVE:

1. Do you want to order a product and the shop is closed?

The shop will open in a couple of days.


2. Are you waiting for your order and it hasn't arrived yet?
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Due the Covid-19 your order may be delayed. No worries, parcels are safe, but will take a while.
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Calculate 4 weeks since your order was shipped, (this is the maximum it usually takes)
If it have not arrived past this date, please write me without problem, I will do my best to send a new item again.
Etsy updates work a bit bad.


3. Your order has arrived and you are not satisfied?

- It is possible that the order is not your size, color or that you do not like directly, it is completely understandable.
You can exchange it for a different size or for another product. Or send it within 10 days of receiving it. Write me a message telling me what your order is, and as soon as I read it I will write you.
You will receive your refund when you receive the product.

4. Your order has arrived and you are happy.

- Then I will be even happier that you are satisfied.
Let me know! any review, photo or whatever will be of great help to keep slowfashion working and making the world a little better!

Millions of thanks for supporting sustainable fashion and slowfashion.
I have no words to appreciate it.
Send much love!
Tere